Have the actual Rate Con?
Upload it and check the money terms in the document itself.
Know what counts as accepted tracking
Some loads use a link, app, ELD integration or phone-based location service. Confirm the required method rather than assuming your normal setup satisfies it.
Start tracking at the right time
The load may require tracking before pickup, upon dispatch, or throughout the trip. A late acceptance can create a dispute even if location data exists later.
Do not accidentally break tracking
Phone permissions, battery restrictions, app closure and device changes can interrupt location sharing. If a stated deduction depends on continuous tracking, confirm that it is actually active.
Save communication when tracking fails
If the broker's link or system fails, report it in writing and keep screenshots or messages. A documented platform problem is different from silently ignoring the requirement.
Check when tracking may stop
Some instructions expect tracking through delivery or POD. Do not end it early if the Rate Con states otherwise.
Frequently asked questions
Can a broker deduct money for failed tracking?
A Rate Con may state a deduction or chargeback. Review the exact document language and the circumstances rather than assuming a universal rule.
What if the tracking app does not work?
Notify the broker promptly in writing and keep evidence of the failure and your attempted compliance.
Should tracking requirements affect whether I take a load?
If the requirement carries a meaningful deduction or creates operational friction, include it in the load decision.
Have the actual Rate Con?
Upload it and check the money terms in the document itself.