Home › Guides › TONU Pay: What “Truck Ordered, Not Used” Means
OWNER-OPERATOR GUIDE

TONU Pay: What “Truck Ordered, Not Used” Means

TONU — Truck Ordered, Not Used — is compensation a carrier may receive when a truck is committed or dispatched for a load and the load is cancelled. The amount and eligibility are commercial terms, so the written load agreement matters.

Have the actual Rate Con?

Upload it and check the money terms in the document itself.

Check My Rate Con

When TONU becomes relevant

TONU usually matters when the carrier has accepted the load and committed capacity but the shipper or broker cancels before the freight moves. The exact trigger can vary by agreement.

Check the amount before dispatch

A Rate Con may state a flat TONU amount, different rules after the truck arrives, or no TONU term at all. If the amount matters to your dispatch decision, get it in writing before moving the truck.

Keep proof of acceptance and cancellation

Save the signed or accepted Rate Con, dispatch communications, arrival proof if the truck reached the facility, and the cancellation message. Those records help establish what actually happened.

Do not confuse TONU with layover or detention

TONU is tied to a load not being used or cancelled. Detention compensates qualifying wait time. Layover usually relates to a delay that pushes work into another day or agreed period. The Rate Con may define them differently.

Ask the simplest question

Before committing expensive capacity, ask: “What is the TONU for this load, and what event makes it payable?”

Frequently asked questions

Is TONU required on every load?

No. Treat it as a negotiated load term. Check the Rate Con or written broker communication.

Can I get TONU if I never reached the shipper?

That depends on the written agreement and the cancellation facts. Confirm the trigger before dispatch.

Is TONU the same as detention?

No. TONU generally addresses a cancelled or unused truck; detention addresses qualifying wait time.

Have the actual Rate Con?

Upload it and check the money terms in the document itself.

Check My Rate Con